Privacy Policy

Last updated: 1st February 2026

Rug ’N’ Roll (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, place an order, enter a giveaway, or contact us.

1. Information We Collect

We may collect the following personal data:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and purchase history

  • Social media handles (where voluntarily provided for giveaways or promotions)

  • Any information you submit via forms or direct contact

Payment information is processed securely by Squarespace and its payment providers. We do not store card or payment details.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate about your order or enquiry

  • Administer giveaways or promotions

  • Send marketing emails only where you have opted in

  • Improve our services and website

We do not sell or rent your personal data to third parties.

3. Mailing List & Marketing

  • Signing up to our mailing list is optional unless explicitly stated.

  • You may unsubscribe at any time via the link in our emails.

  • Giveaway bonus entries related to email sign-ups are optional and clearly marked.

4. Legal Basis for Processing (UK GDPR)

We process your data under one or more of the following lawful bases:

  • Contractual necessity (fulfilling orders)

  • Consent (marketing and mailing list)

  • Legitimate business interests

  • Legal obligations

5. Data Sharing

Your data may be shared only with trusted third parties necessary to operate our business, including:

  • Squarespace (website hosting and payments)

  • Delivery and courier services

  • Email marketing platforms (where opted in)

All third parties are required to comply with UK GDPR.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil orders

  • Comply with legal and accounting obligations

  • Resolve disputes

7. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing

  • Request data portability

  • Lodge a complaint with the ICO

To exercise your rights, contact us directly.

8. Data Security

We take reasonable technical and organisational measures to protect your data. However, no online system is completely secure, and you use the website at your own risk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions, please contact Rug ’N’ Roll via our official website.